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Blurrx Policy

 

At Blurrx, every order is carefully inspected and packed before shipping. As a result, all purchases made on our website are considered final sale, and we do not offer returns or refunds.

 

Exchange Policy

 

We only offer exchanges in case of size-related issues. Exchange requests must be made within 7 days of delivery.

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Exchange Conditions

 

  •  Products must be unused, unwashed, undamaged, and returned with original tags and packaging intact.

  •  All exchange requests go through a quality check by our team.

  •  Blurrx reserves the right to decline exchanges if the product shows signs of use, damage, or missing tags.

 

Stock Availability

 

  • Exchanges are subject to product availability.

  •  If the requested size is unavailable, customers may opt for:

  •  We will provide you store credit ,or

  •  Exchange for another available product.

  •  Store credit is valid for 50 days from the date of issue.

 

Exchange Charges

 

  • A standard exchange fee of ₹250 applies to all exchanges.

  • This amount helps cover reverse pickup and re-delivery charges handled by our third-party logistics partners.

 

Exchange Timeline

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Once we receive the returned item and complete the quality inspection, the replacement product will be shipped. The complete process usually takes 7–9 working days.

 

Non-Serviceable Areas

 

  • If reverse pickup is unavailable for your pin code, our team will notify you. In such cases, customers may be required to send the parcel through a local courier service.

  • No extra handling fee will be charged in such situations.

  • Sale & Discounted Products

  • Products purchased during sales, special promotions, or using discount offers are not eligible for exchange.

  • Manufacturing Defects

  • In the rare event of a manufacturing defect, please contact us within 48 hours of delivery with clear photos of the issue. Our team will review the case and assist you with a replacement if approved.

 

Contact Us

 

For any support or queries, feel free to reach out:

 

Email: contact.blurrx@gmail.com

Instagram: @blurrx.in

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